Monitors each Windows endpoint and identifies health, posture and maintenance conditions that need attention.
Answers: “What needs attention?”Watchman finds the issue.
Citadel makes sure it gets handled.
Brings those findings into one central view so work can be prioritised, assigned and tracked to completion.
Answers: “Who is handling it?”Your team gets both early visibility and an accountable response workflow, with Vision attended support included.
Detection without the follow-through gap.Endpoint visibility without ownership is just more noise.
Warnings often live in one tool, support activity in another, and responsibility inside someone’s inbox. Watchman creates one practical line from device condition to completed work.
Watchman identifies.
Surfaces storage pressure, posture drift, exposed ports and maintenance needs on Windows endpoints.
Citadel coordinates.
Prioritises work, assigns ownership and keeps endpoint response visible across teams and clients.
Vision supports.
Users approve View Only, Full Control or reject every support request. No unattended access.
Practical control without an oversized RMM suite.
Make a small team feel in control of every endpoint.
- Find issues before users report them
- Keep action assigned and contextual
- Show management what was resolved
Turn endpoint visibility into a client-facing service.
- Review devices across clients
- Clarify technician ownership
- Use action history as evidence
Prove it in your environment.
Up to 10 Windows endpoints, guided setup, health review, action-priority report, Citadel walkthrough and Vision demonstration.
