Windows endpoint operations by Amax DigitalSouth Africa · info@amaxdigital.co.za

The Watchman platform

Three focused products. One accountable response.

Start with endpoint awareness. Add central coordination when the workflow demands it. Support users without crossing their privacy boundary.

01

Endpoint awareness

Watchman identifies what needs attention.

Watchman stores endpoint data locally and turns Windows device-health, posture, maintenance and support-readiness signals into a practical local view. It can operate fully standalone or connect securely to Citadel when central visibility is needed.

  • Windows-focused endpoint awareness
  • Local device history and action readiness
  • Standalone local endpoint action
  • One paid product and the same feature set for standard customers
R100 per Windows endpoint/month, VAT inclusive.
Endpoint awarenessDevice needs reviewStorage · Posture · MaintenanceNext action recommended
02

Fleet command

Citadel turns signals into coordinated work.

Citadel is the cloud-hosted, multi-tenant command layer for teams managing multiple endpoints, clients or operating groups. Priorities, owners, support and history live in one accountable response workflow.

  • Central endpoint visibility
  • Priority and ownership
  • Team, tenant and client coordination
  • Role-based access and reviewable admin action history
Citadel includes Vision and adds central coordination to Watchman.
Fleet command6 actions open3 assigned · 2 pending · 1 urgentHistory retained
03

Approved attended support

Vision supports users without silent access.

Vision is the human-support step inside Citadel. Every support session is visible and requires the user to approve View Only, approve Full Control or reject the request.

  • Explicit approval per session
  • View Only or Full Control
  • No unattended access by design
  • No keylogging, camera or microphone access
Vision is included with Citadel.
Approved attended supportUser approval requiredView Only · Full Control · RejectNo unattended access

See it on your endpoints

Use a small pilot to prove the workflow before you scale.

Request a guided pilot