Identify
Watchman reports a meaningful Windows endpoint condition, such as low free storage or a posture signal.
Windows endpoint intelligence & accountable endpoint care
Know which Windows devices need attention.
Understand the findings, prioritise the response, and keep ownership and action history visible.
Watchman works locally. Citadel adds team coordination when you need it. Vision supports users only with their approval. The Watchman node has a 7-day free trial; Citadel is separate and is not included in that trial.
From finding to review
Understand the condition. Make the response accountable.
Understand
Review the reported evidence and why the condition deserves attention.
Assign
In Citadel, connect the finding to an owner and a next step where central coordination is in use.
Support
When a person needs help, request a visible Vision session that the user can approve or reject.
Review
Look at the response and retained action history. Recheck the device condition when new evidence is available.
One outcome, three roles
Local insight, shared ownership, attended help.
Watchman identifies and explains endpoint conditions. Citadel brings reported findings into a team workflow for priority, ownership and history. Vision provides visible, user-approved support when a conversation and hands-on help are needed.
Explore the workflowBuilt for your operating model
Useful alongside the tools you already use.
Internal IT
Clarify which endpoint conditions matter and who will take the next action across a Windows fleet.
MSPs
Keep client work scoped and make technician response easier to review. Confirm any required handoff with your existing tools during setup.
Evidence-minded teams
Keep the finding, response and available follow-up information together for later review.
Try the workflow in your environment